Privacy Policy

1. Introduction

Welcome to Sun Rock Drill (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://sunrockdrill.com) or contact us via WhatsApp, email, or other communication channels.

2. Information We Collect

We may collect information that identifies, relates to, describes, or is capable of being associated with you, including:

• Contact Information: Name, email address, phone number, messaging ID (e.g., WhatsApp).
• Device & Log Data: IP address, browser type, operating system, pages viewed, access times, and referral data.
• Communication Content: Messages or inquiries sent via email, WhatsApp, contact form, or other methods.

3. How We Use Your Information

We may use the personal information we collect for purposes such as:

• Responding to your inquiries and providing customer support.
• Offering technical assistance, product recommendations, and after-sales support.
• Improving our website, services, and user experience.
• Preventing, detecting, or investigating fraud or misuse.
• Sending updates, marketing communications, or promotional materials if you have consented to receiving them.

4. Disclosure of Your Information

We may share your personal data with:

• Our affiliates, service providers, or agents who assist in running our website or providing services.
• Legal authorities if required by law or to enforce compliance with our policies.
• Potential buyers or investors, in the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and understand user behavior. You may manage your cookie preferences via your browser settings.

6. International Data Transfers

If you are located outside Türkiye, your personal data may be transferred to, processed, or stored in other countries. We will ensure adequate safeguards to protect your data according to applicable laws.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing the personal data we hold about you.
• Rectifying inaccurate or incomplete data.
• Requesting deletion of your data.
• Objecting to or restricting certain processing activities.
• Withdrawing your consent at any time.

To exercise your rights, please contact us using the details below. We will respond in accordance with applicable regulations.

8. Security Measures

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is entirely secure.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or a higher minimum age applicable in your jurisdiction), and we do not knowingly collect personal data from minors.

10. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Effective Date.” Your continued use of our website signifies acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please get in touch:

Email: info@sunrockdrill.com
Phone / WhatsApp: +90 544 334 11 82
Address: Ari Sanayi Sitesi 2286. Sokak No: 92, İvedik OSB (Eski 778 Sk) Bina No: Kapı No: —, Yenimahalle / Ankara, Türkiye.

This Privacy Policy applies to the website https://sunrockdrill.com and communications via WhatsApp, email, and other channels.